Wednesday, January 18, 2023

The Ministry of Internal Affairs is set to carry out a comprehensive Passport System Upgrade and Maintenance on Thursday, 19th January 2023 and Friday, 20th January 2023 in order to improve its effectiveness and efficiency. 

This upgrade will affect all Passport services; Passport Applications, Scheduling Appointments, Enrolment (interviews), Printing and Collection. 
All our offices in Kampala at the Ministry Headquarters, Kyambogo, Mbarara, Mbale, Gulu; and diaspora offices in *Washington DC*, London, Ottawa, Copenhagen, Pretoria and Abu Dhabi will be shut down. 
Passport applicants will not be able to access our online services at passports.go.ug or schedule appointments for these two days. Enrolment and collection of passports will also not be possible.
Upon completion of the upgrade and maintenance works, applicants who had already scheduled appointments on Thursday, 19th January and Friday, 20th January 2023 will be served alongside those already scheduled on Monday,23rd and Tuesday, 24th January 2023.