W.E.F April 1st, 2022, the Passport Processing System at the Uganda Embassy in Washington DC, will change from manual submission of applications through mail to in-person appearance at the Embassy.
The Consular Section of the Embassy will be open and offer in-person enrollment and interviews for passport applicants after they have completed the passport application online, paid for passport and courier fees, and application form dully submitted. Applicants must then make an appointment on the e-passport portal before visiting the Embassy for enrollment.
The Uganda Embassy WILL NO LONGER RECEIVE couriered Passports for renewal. All Directorate of Citizenship and Immigration Control (DCIC) e-passport services are paid for online or over-the-counter in any Ugandan bank that collects Non-Tax Revenue for the Uganda Revenue Authority (URA).
In light of these changes, the Embassy wishes to inform the general public of changes in our service provision as follows:
REQUIREMENTS FOR PASSPORT RENEWAL
With the following;
6. Applicants are advised to verify and ensure that all requirements have been fulfilled. This will facilitate the expeditious processing of applications.
7. Avail the Embassy with a reliable call-back number in the USA on your application.
8. Applicants may be requested for additional supporting documentation where necessary.
9. If you have lost your passport or it is damaged and you are applying for a replacement, you must pay the assessed "fine for lost passport" fee of UGX 100,000 in addition to the regular passport fees. You must select either lost, stolen or damaged for the type of passport required.
Note: Requests for refund of passport fees must be in writing and addressed to the URA Commissioner General via email to firstname.lastname@example.org. The Embassy is not in position to refund passport fees.
The Embassy will be closed to the public on Ugandan and USA Public Holidays)
The Embassy of the Republic of Uganda is located at the address below:
5911 16th Street NW, Washington, DC 20011
Passport Enrollment Hours:
Monday - Friday - 10:00am to 2:00pm (EST)
Passport Renewal FAQ's
When can I visit the Embassy for enrollment?
Monday to Friday between 10:00 am - 2.00 pm, with a printed copy of your appointment date and time. Ensure you have booked an appointment on the passport portal at https://www.passports.go.ug.
Am I really required to appear in person to submit my passport application?
Yes. Once you have submitted your application online and have booked your appointment, please print your confirmation page and a copy of your application and report to the Embassy with your documents at the appointed date and time.
Am I required to have a National ID to apply for the E-passport?
No. All applicants in the diaspora are not mandated to present a national ID, but it eases the requirement of proof of citizenship. If you are a dual Citizen, you will need to present a Uganda certificate of Dual Citizenship at the Embassy.
I am a Dual Citizen and want to renew my Ugandan Passport. How do I do this?
Please note that in order to hold passports of two nationalities the law in Uganda requires you to formally register as a dual citizen first. In order to renew your Ugandan Passport you will need to present your Certificate of Dual Citizenship.
Who can be a recommender?
A person with a Ugandan Passport or National ID who can attest to your identity. Ensure that the recommender signs the section which indicates “recommender’s signature”, or a signed copy of passport or national ID can be presented.
How will I know when my passport is ready for collection?
An automated SMS message or email will be sent to you once the Embassy receives your passport in Washington, DC. Please ensure that the US phone number or email you provide during enrollment is active. There is no need to call the Embassy.
How will I receive my passport once the Embassy receives it from Kampala?
All applicants must present a pre-paid self-addressed courier return envelope in a packet (EXPRESS or PRIORITY mail with a tracking number for shipment of your new passport. The sender section of the envelope should indicate “Uganda Embassy 5909 16th St. NW, Washington DC 20011” and the recipient section of the envelope should indicate your preferred receiving address.
I am having trouble making an online payment, can you advise how to resolve this?
Over-the-counter Bank Payments